Trust Center

Security, privacy, and transparency.

A clear account of the safeguards, data practices, service information, and commitments that apply to Taggo.

At a glance

Find the information you need.

Browse the Trust Center by topic. Each section distinguishes current practices from planned work and avoids unsupported certification claims.

Service model

How the return flow works.

The service creates a controlled path between finder and owner while keeping sensitive details away from the public tag.

  1. 01

    Activate

    Link your Taggo tag to your account and give it a recognisable name.

  2. 02

    Attach

    Secure the tag to your luggage before you travel.

  3. 03

    Scan

    If it is found, the finder scans the QR code—no app is required.

  4. 04

    Connect

    Taggo alerts you and provides a private way to coordinate the return.

  5. 05

    Reunite

    You agree a safe handover without displaying private contact details on the tag.

Information flow

Private data stays behind the service boundary.

The tag carries a unique identifier—not your address, phone number, or email. A scan opens Taggo’s secure flow, which shares only what is needed to help return the right item.

Understand your data
01Finder scansNo app required
02Taggo connectsPrivate service flow
03Owner notifiedPersonal details stay hidden

Data visibility

Plain English. No hiding places.

We explain what information supports the service and whether it can be seen by a finder.

Information Taggo uses and whether it is visible to a finder
InformationWhy Taggo uses itVisible to a finder?
First nameSo a finder knows who they are helpingOnly when needed
Email addressAccount access and essential service messagesNo
Phone numberOptional account and contact supportNo
Delivery addressOnly when needed to fulfil an orderNo
Tag nameTo help identify the right itemYes
View the complete data guide

Privacy principles

Core commitments.

01

Privacy by default

Only the minimum information needed to help reunite you with your belongings is ever shared.

02

Your details stay private

A finder does not need your personal contact details to get in touch with you through Taggo.

03

We sell products, not people

Our business is built around travel products—not advertising and not the sale of personal information.

04

You stay in control

You choose what to add, can update your information, and can ask us to delete your account.

Service status

Status reporting is being prepared.

Current position No live monitoring published

Tag scanning Monitoring planned
Owner notifications Monitoring planned
Account services Monitoring planned
Taggo website Monitoring planned

We do not publish operational claims without a verified source. A dedicated live status service will be linked here when available.

Ongoing review

This Trust Center is a living record.

It will be updated as safeguards, data practices, assurance work, or relevant incidents change.

Review transparency information