What a finder may see
A tag name and the limited profile information needed to confirm that they are helping the right person.
Privacy
Privacy overview
How personal information is used, what a finder can see, where data may be processed, and the choices available to customers.
The short version
We collect the information needed to provide and protect Taggo. We do not sell personal information, and a finder does not see your email, phone number, or home address.
Data we use
Purpose matters.
This overview describes the main information involved in the service. The applicable privacy notice remains the authoritative legal description.
| Information | Why Taggo uses it | Visible to a finder? |
|---|---|---|
| First name | So a finder knows who they are helping | Only when needed |
| Email address | Account access and essential service messages | No |
| Phone number | Optional account and contact support | No |
| Delivery address | Only when needed to fulfil an order | No |
| Tag name | To help identify the right item | Yes |
| Messages | To help owners and finders coordinate a return | Only to participants |
| Notification token | To send device notifications you request | No |
| Technical and security data | To protect the service and investigate abuse | No |
What stays protected
Your email, phone number, delivery address, account information, and security data are not displayed on the public tag page.
What you control
You choose what optional information to add, can update it, and can request account deletion subject to limited lawful retention.
Data residency
A global service, with safeguards that travel.
Taggo uses global cloud and service providers, so information may be processed in the United Kingdom, European Economic Area, United States, and other locations where our providers operate.
Where personal data moves across borders, Taggo uses the safeguards required by applicable data-protection law and expects its providers to protect information consistently.
Specific processing locations may change as Taggo and its providers evolve. Legal privacy notices should be consulted for current, binding details.
Practical privacy
Questions travellers actually ask.
Direct answers about what a Taggo tag can—and cannot—do.
Can someone use my Taggo tag to track me?
No. The QR tag is not a GPS tracker and does not broadcast a location. It only works when someone physically scans it.
Can a finder see my home address?
No. Your home or delivery address is not displayed on the public tag page.
Can a finder see my email address or phone number?
No. Contact details stay private. Communication is designed to happen through Taggo.
Does a finder need the Taggo app?
No. A finder can scan the tag with a standard phone camera and follow the secure web flow.
Can Taggo read messages?
Messages may be processed and retained to operate the service, keep people safe, respond to reports, and meet legal obligations. We do not use private messages for advertising.
Can I delete my account?
Yes. You can request account deletion. Some limited records may need to be retained for legal, fraud-prevention, or security reasons.
What if someone misuses a tag or sends abusive messages?
We use service protections and reporting workflows to identify abuse. You can stop engaging and report concerning activity to Taggo support.